This is the third BY BEAUTY BAY make-up product I’ve tried and I did see it on the website when it first launched, but never picked it up. It was always sold out anyway so I couldn’t get it and the packaging has just been re-vamped for all of their palettes and all of the products were re-stocked. I decided to pick this one up because of the size, it’s not too small and it’s not too big. The nine shade version of this palette is all matte, and I really like shimmers/metallic and the massive forty-two shade version is too big (too many shades and too big to store in my drawers). I thought the sixteen shade palette would be the perfect medium. My palette actually arrived faulty; one of the eyeshadows is missing (Burnt Sienna). In the spot were Burnt Sienna should be there is actually a duplicate of another shade in the palette (Sunstone). Basically, I have two Sunstone eyeshadows and I should only have one. I don’t have the shade Burnt Sienna when I should have one of them (abov...

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